RoofRoadie plan terms

Billing and renewal

We bill each month in advance. Introductory monthly rates apply to the first three monthly payments, followed by the regular monthly rate. First-year annual payments are billed up front. Annual plans renew at the regular annual price shown on the pricing page. We send a reminder 30 days before annual renewal with the renewal date and price.

Cancellation and annual refunds

Please cancel at least 10 days before your next monthly service date to avoid paying for the next month. If notice arrives later, the next full month is charged and service ends after that month. For an annual plan, that month is taken from the amount already paid; it is not charged a second time. We refund all remaining unused full months. The first month, which includes onboarding, is nonrefundable. We do not calculate partial-month refunds.

A cancellation request received before annual renewal stops that renewal; it does not trigger another annual charge. If fewer than 10 days remain in the current service month, only the next monthly service period applies.

Payment and access

If payment fails, access pauses until the account is paid and in good standing. An unpaid account with no response may be closed after 30 days. Paid accounts are not closed for inactivity.

Voice minutes

Included minutes reset each month and do not carry over. An additional block of 200 voice minutes costs $50 and is added only with your authorization.